How-To Guide for Navigating Universal's New Accessibility Assistance Pass (AAP) Process

I was just as shocked as you when I learned the news of the recent changes to Universal's Attraction Assistance Pass (AAP). The changes were announced in July 2023, which is less than a month before the creation of this guide. Now, when visiting the parks, guests requiring reasonable accommodations must apply for a third-party IBCCES Accessibility Card (IAC). This card will pre-register guests as someone in need of assistance or accommodation. Once the card is approved, Guest Services will determine what reasonable accommodations can be offered based on the information provided by the guest. I've created this guide with the purpose of offering help to those who may need it while navigating the new process. This guide will be offered at a reduced price due to the nature of the content. I want to make sure this guide is accessible, while being equitable to myself as the publisher, making sure I get paid for the time it took me to create this guide. I am a certified travel professional who works with Universal Destinations and Experiences as a vendor for my agency. Just to clarify, I am not an employee. I am the owner and operator of a travel agency. The thoughts and opinions expressed are solely mine, and I do not represent any particular brand or its subsidiaries. My passion is helping working-class guests visit the nation's leading theme parks and select destinations - usually those with an emphasis on themed entertainment- throughout the United States. I look forward to providing more resources for travelers here on Thatch. Thank you for being here and viewing this guide. Now, let's get started.